Summer Katcsmorak has extensive experience in technical support and customer service, currently serving as an Onboarding Manager at WP Engine since February 2019. In this role, Summer provides timely service to Premium and Enterprise customers and has previously resolved ZenDesk tickets as a Technical Support L2 and acted as a New Relic Subject Matter Expert. Summer's background includes assisting in customer site migrations, offering support on WordPress and various technologies, and earning L1 Advanced access in September 2020. Prior experience includes working as an IT Analyst at DHA Connected Health and roles in customer-facing positions at The San Antonio Orthopaedic Group and Chili's. Summer attended Northwest Vista College from 2012 to 2014.
This person is not in any teams
This person is not in any offices