Tristin Brown is an experienced Enterprise Support Specialist at WP Engine since July 2019, providing support to enterprise customers through various communication channels while troubleshooting technical issues using tools like Linux CLI, WordPress, New Relic, and Grafana. Expertise includes analyzing NGINX/Apache logs, configuring DNS, SSL/TLS, and CDN settings, performing migrations, and mentoring team members. Previous roles include L1A and L1 Technical Support Specialist, along with a diverse background in customer service, technical assistance, and creative development in the film industry. Tristin holds a working toward an Associate's degree in Information Technology from Austin Community College.
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