Umang Jalan

Umang Jalan is a Partner Program Manager with a robust background in SaaS, e-commerce, and technology, accumulating over six years of experience. Previously employed at Shopify, Umang excelled as a Product Support Specialist and Support Advisor, where they resolved over 1500 requests and maintained high employee satisfaction scores. Following their role at Shopify, Umang transitioned to WP Engine as a Partner Program Manager. They hold a Master's degree in Management from the National College of Ireland and a Bachelor's degree in Information Technology from Dayananda Sagar Institutions.