Nico Müller

Nico McLaughlin is an experienced professional currently serving as a Sales Supervisor and Customer Service Supervisor at Merchology since October 2019, where responsibilities include developing new departmental strategies and utilizing various EDI, ERP, and CRM software to enhance customer experiences. Previous roles at Merchology include Brand Referral Specialist and Project Coordinator, where Nico managed customer projects and provided training for new hires. Prior experience includes a Quality Assurance Team Lead position at Activision Blizzard, and several customer service and management roles at McCarthy Gym Staff, Sherwin-Williams, Target, and DaVanni's Pizza & Hoagies. Nico holds a degree from the University of St. Thomas, completed in 2018.