Ali Ali has a diverse work experience in the field of web development and IT. Ali started their career as an IT Technician at DHL Global, where they designed and managed IT systems and infrastructure. Ali then moved on to View ISP as a Corporate & VIP Technical Manager, where they designed and managed network infrastructure for various corporate clients.
Ali also worked as a Server & Network Administrator at Damascus University, where they managed and configured the network and servers for the faculty's information technology department. Ali was responsible for organizing events and equipping laboratories for software competitions.
In 2019, Ali joined the International Humanity Foundation as a WebMaster & IT Systems Team Leader. Ali contributed to developing and maintaining the organization's website using PHP and WordPress, as well as maintaining integration with Salesforce CRM. Ali also oversaw file sharing and email systems for volunteers and organized team communication on the Slack platform.
Ali has also worked as a Software Engineer at Dance4Healing, where they contributed to programming the company platform using Node.js and React.js. Ali also managed and worked with various hosting providers, including Amazon AWS, GoDaddy, Bluehost, and Heroku.
As a freelancer, Ali has worked on various web development projects, specializing in PHP, WordPress, Laravel (Restful APIs), and JavaScript (Node.js, React).
Most recently, Ali joined WPMU DEV as a WordPress Support Specialist. Ali'srole involves supporting WPMU DEV members and customers, responding to and handling issues related to their websites, plugins, and hosting services.
Overall, Ali Ali has gained extensive experience in web development, IT systems management, networking, and technical support throughout their career.
Ali Ali has a Bachelor of Science degree in Computer Software Engineering from Damascus University. Ali also holds a High School Diploma in Network and System Administration/Administrator from the same university. Additionally, Ali has earned a Bachelor of Science degree in Computer Science from the University of the People.
September, 2022 - present
VP Of Customer Experience (onboarding, Success, Support) at Digitail
Customer Success Manager at Clarivate
Vp, Customer Success at Glean
Product Support Executive at GrowMetrics
Team Manager Client & Investment Monitoring at DWS Group
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