Chad Jackrel is a highly versatile IT professional with extensive experience in technical application systems and service management. Currently serving as the GroupM Business Intelligence Technical Lead at WPP, they have previously held roles such as Service Delivery Manager and North America Incident Management Lead at IBM, and Senior Consultant at Valinor. Chad has demonstrated expertise in IT Incident and Change Management, DevOps, and project management, successfully guiding technical teams and aligning project goals with business needs throughout their career.
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