Jo McCarthy is the Client Experience Director at WPR, where they have worked for over 20 years, beginning their career as a graduate. They possess a strong background in public relations and communications, with expertise in crisis management, event management, media relations, and corporate communications. Jo holds a BA Hons in English Literature and American History from the University of Leeds and a Post Graduate Diploma in Marketing Communications from Bournemouth University. Throughout their tenure at WPR, Jo has collaborated with renowned B2B and B2C brands, including the consultancy's inaugural client, Triton Showers, which has remained with the agency for nearly three decades. Currently, Jo oversees all aspects of client experience and provides guidance on service delivery and best practices.
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