Jay Y. is a Customer AI Architect specializing in Post-Sales Solutions at Writer, where they have been working since 2025. Prior to this role, Jay held positions as a Senior Solutions Engineer at Bitly and a Pre-sales Implementation Engineer at Cisco Meraki. They also serve as a Senior Solutions Engineer for Enterprise & Strategic Accounts at Envoy. Jay earned a Bachelor of Science in Computer Science from the University of California, San Diego, where they studied from 2012 to 2016.
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