Viola Marku is an experienced professional currently serving as a Customer Success Manager at WunderGraph since April 2025. Prior experience includes roles in Commercial & Solution Engineering at Patch from March 2022 to February 2025, and Strategic Account Manager for EMEA as well as User Experience Researcher at Tyk from September 2017 to March 2022. Viola specializes in reducing uncertainty in product design through agile, user-centered research methodologies, employing both qualitative and quantitative techniques. Academic qualifications include a Master’s Degree in Computer Science from the University of Birmingham, UX Design training from General Assembly in San Francisco, and a Bachelor’s Degree in International Business Management from Oxford Brookes University, complemented by a high school diploma in STEM from Scientific Lyceum "Primo Levi" in Turin.
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