Ryan Palmer is a seasoned professional in Customer Success and CRM with extensive experience across multiple companies. Currently, as a Senior Strategic Customer Success Manager at Wunderkind since February 2023, Ryan has previously held various positions such as Customer Retention Manager at Sneak Energy, where a focus was on retention strategy and customer loyalty through Email & SMS. Previous roles include Senior CRM Executive and CRM Executive at Boohoo Group PLC, where Ryan contributed to the maturing of CRM strategy, and CRM Executive at Fanatics International, assisting with strategy implementation and marketing email management. Early career experiences include roles in digital marketing and operational management at companies such as Samurai Sportswear and SSP Bonapartes. Ryan holds a degree from the University of the West of England and has developed a strong skill set in customer engagement, automation, and multi-channel marketing.
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