X-Lab has been around since 2006 and was born out of the desire to solve one of the digitally-focussed challenges diagnostic organisations face when providing care to patients. This means creating unique solutions which enable diagnostic healthcare organisations to work together in the most efficient, safe, and cost effective ways possible.

Our core product, Labgnostic, is a service which connects almost 200 diagnostic organisations (primarily pathology labs) together through exchange hubs across Europe and the US. Labgnostic - which has historically been marketed under NPEx (the National Pathology Exchange) in the UK - is the market leader in the UK and, was the data infrastructure for the UK’s national COVID-19 testing response which saw the service process more than 300 million COVID-19 results for UK citizens.

While we’ve been operating in the UK for over 17 years, X-Lab has the appetite for growth, opportunities, and scalability of a start-up. As we continue to grow, we’re looking to expand through both the diversity of our product offering and with our geographic reach of our already multinational service to global markets, notably in the US and Australia.

X-Lab’s new product, called LabReach, is in development in the UK. LabReach acts as an order communications portal to enable end users, from any organisation or location, to more easily order tests and receive results from any lab.

Ultimately, our vision is to be the leader in connecting the world's diagnostic systems to improve healthcare for all.

X-Lab

This department focuses on driving growth through strategic partnerships and market expansion.

Business Development

The Software Development Team at X-Lab is responsible for designing, developing, and maintaining innovative software solutions that facilitate seamless communication and collaboration among diagnostic organizations. This team focuses on enhancing the functionality and user experience of products like Labgnostic and the upcoming LabReach, ensuring that they efficiently meet the needs of healthcare providers while adhering to high standards of safety and reliability. Through agile methodologies and collaborative efforts, they drive the company's mission to revolutionize diagnostic care and expand its technological footprint globally.

Software Development Team

The Leadership Team at X-Lab drives the strategic direction and vision of the company, fostering innovation and operational excellence within the diagnostic healthcare sector. With a focus on scalability and growth, the team oversees product development, operational strategies, and market expansion initiatives, ensuring that solutions like Labgnostic and the forthcoming LabReach effectively enhance collaboration among diagnostic organizations. Their leadership is key to positioning X-Lab as a global leader in connecting diagnostic systems for improved healthcare outcomes.

Leadership Team

The Operations Team at X-Lab is responsible for streamlining internal processes to ensure the efficient delivery of services across its network of diagnostic organizations. This team collaborates closely with product development to enhance operations for Labgnostic and LabReach, manages sales operations to support growth initiatives, and ensures compliance with security standards. By optimizing workflow and communication channels, the Operations Team plays a critical role in advancing X-Lab's mission to enhance healthcare connectivity and efficiency.

Operations Team

The Customer Success Team at X-Lab plays a vital role in ensuring that clients effectively implement and maximize the benefits of our products, Labgnostic and LabReach. This team focuses on onboarding new customers, providing ongoing support, and fostering relationships to enhance user satisfaction and retention. By closely collaborating with diagnostic organizations, they ensure seamless integration and facilitate feedback to drive product improvements, ultimately supporting X-Lab's mission to connect diagnostic systems and enhance healthcare outcomes globally.

Customer Success Team

This department provides guidance and strategic oversight at the board level to ensure effective governance and decision-making.

People (2)

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Other teams

Software Development Team

Leadership Team

Operations Team

Customer Success Team

Governance Advisory