Ewon Gusanu is a Senior Technical Account Manager at Xactly Corp since December 2022, focusing on customer service and implementation of Xactly products. Prior experience includes a decade at IBM, where Ewon served as a Solutions Architect and Product Expert, enhancing customer experience through cross-team collaboration, system reviews, and educational initiatives. Ewon also held the role of Special Projects Consultant at IBM, managing multiple client projects and developing training resources. Earlier experience at Verizon Wireless involved resolving technical and billing issues as a Tier II Technical Support Coordinator. Ewon holds an M.B.A. in Business Analytics and a Bachelor's in Business Administration with a focus on Finance from the University of Nebraska-Lincoln.
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