Michaela Healy

Michaela Healy serves as the Sr. Director of Professional Services Operations at Xactly Corp since May 2010, leading a team focused on sales performance management SaaS. Responsibilities include managing resources, ensuring high-quality client project delivery, and facilitating effective staffing for customer success. Previously, Michaela held the role of Director of Professional Services Operations at Serena Software from February 2003 to March 2010, where oversight of operations contributed to revenue growth from $8M to $17M and the implementation of automated workflow solutions significantly improved operational efficiencies. Michaela holds an MBA in Marketing from the University of Phoenix and a Bachelor of Arts in Clinical Psychology from California State University - East Bay.