Steve Elsner is a seasoned Technical Support Manager at Xactly Corp, where responsibilities include managing a global team of Support Engineers and driving significant improvements in customer experience and onboarding processes. With prior experience as an IT App Support Lead at Western Alliance Bancorporation, Steve led support analyst teams and played a key role in implementing new IT policies and migrating virtual machines to Azure. Steve's diverse background includes positions as a Systems Engineer, and Computer Application Specialist, showcasing expertise in IT support, project management, and process development. Steve holds a BS in Informatics from Trine University.
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