Jonathan Stone is a seasoned QA/QC Analyst at Xactus, specializing in Appraisals and Collateral Risk Analysis since August 2020, where a strong focus on consultative customer service is emphasized. Prior experience includes self-employment in property renovation in 2019 while preparing for a relocation, an Inside Commercial Representative role at Waste Management handling customer calls and service changes from January 2015 to January 2019, and corporate trust services at BNY Mellon managing mortgage documentation. Additionally, Jonathan was a Client Operations Team Lead at National Link, overseeing operational workflows and escalations, and spent several years in various customer service roles at National Real Estate Information Services. Jonathan holds an Associate of Science degree in Business/Office Automation/Technology/Data Entry from the Community College of Allegheny County.
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