Steve Sheyn

Steve Sheyn has a diverse work experience in the tech industry. Steve started their career at Compumatik as a System and Network Administrator from February 2012 to June 2014. During this time, they were responsible for managing the company's systems and network infrastructure.

In 2016, Steve joined Comodo Certificate Authority as a Technical Support Analyst. Steve provided technical support for Comodo Enterprise applications, assisted customers with CSR generation and SSL certificate installation, and handled routine phone and chat support for Comodo Digital Certificates. Steve actively closed out opened tickets in Salesforce through follow-up with customers. Steve worked in this role until November 2017.

Since December 2018, Steve has been working at XAHIVE as a Software QA Tester. Steve is experienced in working in Agile development environments with frequently changing requirements and features. Steve has performed manual testing of web-based and mobile applications and conducted API testing using tools like Postman. Additionally, Steve logs defects, produces defect summary reports, and tracks the issues to closure using Jira.

Throughout their career, Steve has demonstrated their ability to adapt to different roles and environments, and their expertise in system administration, technical support, and software quality assurance.

Steve Sheyn completed an undergraduate degree in Computer Science from Champlain College from 2000 to 2001. In 2017 and 2018, they attended a Software QA ISTQB-based program, focusing on Software Testing. Steve also obtained several certifications, including MCSA: Windows Server 2012 from Microsoft in April 2015 and CompTIA Network+ from CompTIA in November 2015. Steve also pursued various certifications from Red Hat and Cisco, such as the Red Hat Sales Engineer Specialist and CCNA, respectively. Additionally, Steve obtained an Emergency First Aid certification from WSIB Insurance Agency LLC.