Natalie O'Connor currently serves as the Head of Customer Success - Global at Xakia, a role assumed in February 2021, where responsibilities include developing the vision and strategy for a high-performing global team focused on customer satisfaction. Previously, Natalie held the position of Customer Success Manager at Xakia, leading customer success efforts in the APAC region. Prior experience includes working as a Governance Administrator & Global Legal Operations at BlueScope Steel Limited from January 2013 to January 2021, and various secretarial and administrative roles within the legal sector, including positions at Allen & Overy LLP and Minter Ellison. Natalie holds an Advanced Diploma of Business Legal Practice from RMIT University and a Victorian Certificate of Education from ESC - Hallam.
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