Greg Cantrell is a business process and implementation expert with over 30 years of experience delivering IT solutions across various industries, including Defense Manufacturing, Telecom, Healthcare, and Financial Services. Currently, as a Delivery Manager - ServiceNow at Xceltrait Inc. and pursuing a BSIE at the University of Arkansas at Fayetteville, they focus on ServiceNow CSM and FSO implementations. Greg has been a certified ServiceNow Implementation Specialist and System Administrator, successfully managing multiple implementations, including FSO Dispute Management with Visa Integration, during their tenure at Tegria and AccentCare.
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