Olly Snoad is a Service Operations Director at Snoad Consulting Ltd, where they lead workshops, oversee ServiceNow implementation projects, and manage system user training. They hold certifications including ServiceNow Certified System Administrator and ITIL v4 Foundation. Previously, Olly held various roles at companies such as Cable & Wireless Worldwide, Aviva, and Worldpay, focusing on incident and change management. Olly has a proven track record in improving service delivery and maintaining strong stakeholder communication throughout their career.
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