Ibrahim Kamara

Ibrahim Kamara has extensive experience in customer support and technical assistance across various industries. Beginning as a Barista and Shift Supervisor at Starbucks from June 2012 to July 2014, Ibrahim developed strong customer service and supervisory skills. Following this, Ibrahim held roles at multiple companies, including Customer Care Associate at Spreemo Health, Customer Success Specialist at Airtame, and Product Specialist at Better.com, where responsibilities included managing inquiries and collaborating with engineering teams. Most recently, as a Technical Support Engineer at Ironclad, Inc. from August 2021 to September 2023, Ibrahim managed complex escalations and customer interactions via Zendesk and Zoom. Currently, Ibrahim serves as a Customer Success Engineer at Xeal, continuing to leverage a diverse skill set in customer engagement and technical support.