Dan Taylor

Dan Taylor is an experienced Senior Support Analyst currently at Xelix since September 2025, having previously held various roles at Trintech from August 2016, including Global Support Supervisor and Team Lead for the EMEA Support team. Taylor's extensive background in support roles began as a Support Analyst at TAS Software Ltd in 2001 and includes significant positions at Cafit Ltd, Odyssey Financial Technologies, and Temenos. Taylor has a proven track record of managing support teams, ensuring timely resolution of client queries to meet strict service level agreements, and overseeing product quality assurance testing and release management.