Sarita Kumar has a diverse professional background in customer service and operations, having worked across multiple companies in various roles. Starting as a Data Entry Specialist at FlexTecs in late 2019, Sarita transitioned to customer service positions at Lazada and Schneider Electric. In March 2022, Sarita took on the role of Customer Escalation Management and Operations at Pomelo Fashion, and currently serves as a Customer Success Generalist at Xendit since July 2024. Educationally, Sarita completed an ICSE BOARD degree at Shimla Public School between 2012 and 2016 and earned a Bachelor's degree from Bangkok University from 2018 to 2021.
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