Blair Singleton currently serves as Customer Experience Manager at Xero since July 2025, overseeing customer support strategies. Previously, Blair worked at Xplor Technologies as Senior Manager of Service Delivery, managing multiple contact center teams and driving customer success. In an earlier role at Endeavour Group, Blair held the position of Customer Success Team Lead and analyzed category performance as a Category Analyst. Blair's career also includes significant experience at Uber in various leadership roles within Trust & Safety, focusing on agent performance and incident response. Blair began a career in market research at Ipsos and holds a Bachelor's degree in Business Administration from Queensland University of Technology.
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