Xero
Helen Mitchell serves as the Head of Global CX Learning and Digital Support at Xero since October 2021, where leadership is focused on global customer experience learning and digital support strategies. Prior roles include Head of Global CX Learning & Development and Learning and Development Delivery Leader at the Ministry of Business, Innovation and Employment, where responsibilities involved developing leadership, wellbeing, and inclusion programs, alongside creating evaluation frameworks. Earlier experience includes significant roles at Flight Centre Travel Group New Zealand, specializing in learning & development and leadership programs, as well as managerial positions at Corporate Traveller New Zealand and FCm Travel Solutions. Helen Mitchell holds a Bachelor of Science degree in Physiology and Pharmacology from the University of the West of England.
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