Tom Cotterill

Tom Cotterill is an outcome-focused leader with over six years of experience in developing high-performing teams, delivering exceptional customer experiences, and overseeing high-stakes projects. Tom has held roles such as Central Sales Manager at Citibase and Team Leader at GO Rentals New Zealand, and is currently serving as a Customer Experience People Leader. Known for problem-solving and leading by example, Tom is passionate about talent development and creating enjoyable workplaces while emphasizing proactive health and safety management. With outstanding communication skills, Tom effectively engages stakeholders to achieve desired business outcomes and has a keen understanding of cost control, P&L reporting, and project management methodologies.