Kellie Mitchell is a Senior Service Delivery Manager at Xerox, overseeing a team of project managers and ensuring the seamless delivery of technical projects for a diverse customer portfolio. With a background that includes roles such as Escalation Manager at HCLTech and Technical Project Manager at Simplify Corp, Kellie has honed skills in stakeholder communication and team leadership. Earlier experience as a Senior Analyst at Verizon Enterprise Solutions and Patient Services Manager at Baylor Scott & White Health has further strengthened Kellie's expertise in customer-focused service delivery. Kellie holds a degree in Mass Communications and Media Studies from Grambling State University and is passionate about driving innovation and delivering measurable results in service delivery and technical project management.
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