Rob Taylor

Rob Taylor is an accomplished manager at Xerox with extensive experience in digital sales, team leadership, and customer engagement. Since joining Xerox in September 2003, Rob has held multiple managerial positions, demonstrating significant achievements such as cutting lead routing time by 60%, improving customer satisfaction through chat strategy implementation, and achieving 142% of sales plan performance in 2020. With a background in driving revenue growth and leveraging emerging technologies, Rob has also excelled in roles that enhance sales effectiveness across various channels. Educational credentials include a Bachelor's Degree in Business Administration and Management from Memorial University and a Master of Science in Strategic Technology Leadership from Northeastern University.