Simon O'Dell is an experienced leader in service delivery and account management currently serving as the Head of Delivery Account Management for the UK at Xerox since April 2024. O'Dell oversees a team dedicated to providing exceptional service to top-tier clients across various business verticals, focusing on performance, contract management, and business transformation. Prior roles at Xerox included UK Regional Delivery Lead and Head of UK Delivery in the Financial & Professional Services Sector, where O'Dell managed significant operations involving P&L, client relationships, and service excellence. O'Dell's earlier experience includes various managerial roles at Williams Lea, specifically focusing on the pharmaceutical, investment banking, and retail sectors, with a strong emphasis on service delivery and customer satisfaction. O'Dell holds a degree from the University of Reading.
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