Tim Colwell

Tim Colwell is an experienced service delivery professional with a strong background in customer success and operational management. Currently serving as a Service Delivery Manager at Xerox since February 2024, Tim is responsible for managing service delivery across multiple client accounts and enhancing revenue growth. Previously, Tim worked as a Customer Success Manager at ResMed, where advisory capabilities led to the generation of over sixty million USD in annual revenue. Tim's extensive tenure at Xerox spans nearly two decades, including roles such as Continuous Improvement Consultant and Fleet Operations Manager, where the focus was on operational efficiency and customer satisfaction. Tim holds a BA in History from the University of New Brunswick and has a degree in Learning Technologies from New Brunswick Community College.