Iris Chai is an experienced Operations Manager currently at Xiaomi Technology since 2020, previously serving as a Procurement Manager at iSmash from 2016 to 2020. Chai excelled in sourcing high-quality parts and maintaining strong supplier relationships, as well as leading global contract negotiations to manage risk and ensure value. Prior experience includes a role as Fareast Operations Manager at Satzuma Ltd from 2013 to 2016, focusing on product research, supplier negotiations, and contract approvals. Chai began a career in production merchandising and product development at The Service Provider (UK) Ltd from 2010 to 2013, servicing notable clients and enhancing product quality and pricing. Educational credentials include a Master's Degree from Imperial College Business School and a Bachelor of Engineering in Medical Engineering from Queen Mary University of London, complemented by Level 5 certification from CIPS.
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