Xiaopeng Shan is currently the Global Service Director at Xiaomi Technology, where they oversee global after-sales service management since 2013. Prior to this role, they held multiple positions at Lenovo, including Service Delivery Manager and Executive Assistant to the Vice President of the Tablet Business Unit, from 2006 to 2008. Xiaopeng holds a Master’s Degree in Supply Chain Engineering and Logistics from Warwick University and a Bachelor’s Degree in Business Administration, Management, and Operations from The University of Hull. Additionally, they completed an Associate's Degree at Bath Academy.
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