Tom Balcombe

Tom Balcombe's work experience is as follows:

1. XIATECH (2021-Present):

- Go Software Engineer

- Designing and building integration solutions using AWS, Terraform, and Go programming language.

- Leading teams and implementing patterns for easier development.

- Balancing technical knowledge with people skills.

2. EDF (UK) (2020-2021):

- Data Analyst - Data & Controls Team

- Upskilling in data analytics and preparing for future cloud-based systems.

- Creating opportunities for others to learn Python.

- Benefiting EDF by incorporating Python into the ETL pipeline.

3. Bristol Energy (2019-2020):

- Data Analyst - Analytics Team

- Developing data integration/transformation tools using SSIS, C#, and Go.

- Creating MI, dashboards, and reports using SQL and Power BI.

- Conducting data investigations using SQL and Python.

- Enabling data analysis on previously inaccessible data by using C#, Python, and Go.

4. OVO Energy (2014-2019):

- Second Line Technical Support Agent

- Providing technical solutions and assistance to colleagues and customers.

- Solid understanding of the UK Energy Industry Operations.

- Trainer - Industry Operations for Second Line (2017):

- Constructing and delivering training to second line agents.

- Adapting training delivery to suit the audience's needs.

- Customer Service Advisor (2014-2015):

- Providing energy account support to customers through emails and phone calls.

- Ensuring adequate phone cover for inbound calls.

Tom Balcombe's education history includes:

- From 2018 to 2019, Tom attended the Business Analyst Academy at OVO Energy, where they completed a program called "The Foundations of Being a Business Analyst." The field of study for this program is not specified.

- From 2011 to 2014, Tom attended Bath Spa University and earned a Bachelor of Science (BSc) degree. Tom'sdegree was focused on Biology & Music Technology.

In addition to their formal education, Tom has obtained several certifications:

- In February 2022, they completed the "Ultimate Go" certification program from Ardan Labs.

- Also in February 2022, Tom completed the "Ultimate Service 2.0" certification program, also from Ardan Labs.

- In August 2020, they obtained a certification called "Harvard CS50X - Introduction to the intellectual enterprises of computer science and the art of programming" from CS50.