Eman M.

Eman M. has extensive work experience in various roles within the customer success, support, and marketing fields.

Starting in 2016, Eman joined xiQ, Inc. as a Content Curator, where they curated content and managed email marketing. Eman later took on the role of Content Lead, responsible for overseeing content creation and management. Eman then transitioned to the position of Customer Success and Support Manager, where they focused on ensuring customer satisfaction and providing support.

In 2020, Eman became a Customer Success Lead at xiQ, Inc., where they played a key role in driving customer success initiatives. Most recently, they have been serving as the Director of Customer Success, responsible for leading and strategizing customer success efforts, leveraging xiQ's AI platform to improve the sales cycle and engage B2B audiences.

Outside of xiQ, Inc., Eman worked as a Digital Marketing Manager at Dune Gamers from 2016 to 2017, overseeing digital marketing initiatives. Eman also gained experience as a Marketing Intern at Coca-Cola Beverages Pakistan Limited in 2016.

In 2017, Eman interned at the State Bank of Pakistan (SBP) in the Currency Management Division, gaining valuable experience in that area.

Overall, Eman M. has a diverse background in customer success, support, marketing, and content curation, with a focus on driving results and ensuring customer satisfaction.

Eman M. pursued their Bachelor of Business Administration degree with a focus on Marketing from The University of Lahore, completing their studies from 2013 to 2017. In addition to their formal education, they obtained additional certifications to enhance their skills. In August 2021, they earned a certification in Fundamentals of Digital Marketing from Google Digital Garage. Prior to that, in April 2019, they attended the PMI Project Management Seminar conducted by the Project Management Institute Asia Pacific.