Ru B. is a CRM Business Analyst at Otis Elevator Co. since November 2019, with expertise in liaising between stakeholders and project teams throughout project life cycles and the software development lifecycle, specifically utilizing CRM Dynamics, Azure DevOps, SQL, and PowerBI. Prior experience includes an internship at Valyant AI, focusing on system testing, data visualization, and client interaction for enhanced revenue, and serving as an ecommerce Business Analyst for PetsGlory, where Ru B. led marketing strategy analysis and utilized JIRA for project management. Additional roles include Volunteer External Communications Manager for Project Management Without Borders, managing marketing strategies and a team, and a Business Analyst position at Pactic Media Concepts, developing business requirements and data analysis for new academic programs. Educational credentials include a Master's degree in Management Information Systems from the University of Colorado Denver.
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