Giulia L.

Giulia L. is an accomplished professional with extensive experience in customer experience and hospitality management. Currently serving as a Customer Experience Supervisor at XM since January 2023, Giulia previously held the position of Customer Experience Officer. Other notable roles include Human Resources Coordinator at Renaissance Amsterdam Hotel, where Giulia effectively maintained positive relationships with HR staff and managed various administrative duties, and Duty Manager at Skotel, overseeing operations in front office and housekeeping. Giulia's diverse background includes roles such as Operations Assistant at Integrated Systems Europe, Co-Curator for TEDxHotelschoolTheHague, and guest service internships at Harbour Grand Kowloon. Giulia holds a Bachelor’s degree in Business Administration in Hospitality Management from Hotelschool The Hague and has also completed the International Baccalaureate at Western Academy of Beijing.