Heather Hanley

Heather Hanley is a dedicated professional with extensive experience in customer success and quality assurance. Currently serving as a Quality Assurance Analyst in Order Processing at Xometry since July 2020, Heather has also held roles as Senior Customer Success Specialist-Team Lead, Customer Success Account Manager, and Account Representative within the company. Prior to Xometry, Heather worked at Big Ass Fans from May 2014 to July 2020 as a Sales Operations/Customer Success Representative and Project Consultant. Earlier career experience includes positions as a Sales Associate at White House Black Market and an intern at Benchmark Family Services. Heather holds a Bachelor of Science degree in Family Science from the University of Kentucky, where studies were completed from 2008 to 2013.