Archi Bagchi

Archi Bagchi possesses extensive experience in customer support, operations, and consulting roles across various prominent organizations. Currently serving at Thoucentric since March 2015, Archi previously worked as an independent consultant from March 2014 to March 2015. Prior experience includes a managerial position in customer support and services at Hewlett-Packard from August 2005 to March 2014, overseeing the Sales@Support function and Brazil contact center support. Archi has also held roles including Program Manager at GENPACT and Systems Engineer at Wipro Technologies. Academic credentials include a PGDM in Systems and Operations from the Indian Institute of Management, Lucknow, and a Bachelor of Technology in Civil Engineering from the Indian Institute of Technology, Kharagpur.