Vikrant Mudholkar

Vikrant Mudholkar is a Senior IT Service Management Analyst at Xoriant Technologies since November 2023, specializing in service ticket management using ServiceNow. Prior experience includes serving as a Service Operations Analyst at Toll Group, where responsibilities encompassed monitoring service levels, producing automated reporting, and managing IT governance processes. Previously held positions include Service Level Manager and Reporting Consultant at Capgemini, Reporting Analyst at T&M Services Consulting Pvt Ltd, and Customer Support Engineer at AGS Transact Technologies Ltd. Vikrant began the career as a Reporting Analyst at CMC Ltd. Vikrant holds a Bachelor of Engineering degree in Information Technology from Finolex Academy of Management & Technology.