Laís Sena is a Team Leader at XP Investimentos, specializing in B2B customer experience. Over the years, Laís has worked in various journalism roles, including positions at TV Band and in advisory roles at ALMG and a law firm. They have a strong background in customer success management from their time at Supremo TV and are currently developing their skills in leadership and customer service. Laís holds two MBAs in Strategic Digital Marketing and Sales Management and Relationship, along with a degree in Broadcast Journalism.
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