Leonardo Silva is a seasoned IT professional with over ten years of experience in supporting high-availability environments, specializing in the implementation and maintenance of infrastructure using DevOps methodologies and Infrastructure as Code. Currently serving as Tech Leader AIOps at XP Inc., Leonardo manages team activities focused on observability and automation in IT operations, utilizing tools such as ServiceNow and Dynatrace. Previously, at RISC Services and Orizon, Leonardo held roles that involved extensive work with Linux, Windows, and various automation tools, demonstrating a passion for optimizing processes and enhancing system reliability. Leonardo earned a bachelor's degree in Information Technology from Anhanguera Educacional between 2011 and 2014.
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