Rafael Serrano is an IT Project Manager and Intelligent Automation Specialist with over 11 years of experience in various IT domains, including Infrastructure, Support, and Application Development. For the past 6 years, they have focused primarily on Robotic Process Automation (RPA), specializing in Automation Anywhere and other market tools. Rafael has actively contributed to large-scale RPA projects, serving in roles such as project manager and technical lead while currently pursuing an MBA in Artificial Intelligence for Business. They are skilled in process analysis, optimization, and integrating emerging technologies like Generative AI to enhance intelligent automation solutions.
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