Brad Simpson is a seasoned ServiceNow and Service Management professional with over 15 years of diverse experience in Service Delivery through regulated systems, Agile practices, and ITSM. They have specialized in interpreting business processes to create effective solutions and possess over 7 years of expertise in ServiceNow. Brad has held key roles including ServiceNow Architect at Universal Music Group and Senior Manager of Enterprise Applications at Xperi Inc. Their previous positions include Senior Analyst and ServiceNow Process Owner at Amgen, where they focused on service delivery management and business analysis.
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