Mathew M.

Mathew M. is a telecommunications support and repair specialist with extensive experience in voice service delivery across various platforms. Mathew began their career as a Bench Technician at Geek Squad and later took on roles such as Production Foreman at Hemlock Semiconductor Corporation and Team Leader at Morley, where they managed large teams in a call center environment. From 2015 to 2019, Mathew worked as an Associate Engineer at Verizon, focusing on voice telecom engineering and interfacing with carriers. Most recently, Mathew has served as a CE Support Specialist at BCM One and is currently a VoIP Administrator at Xpert Technologies, Inc., where they manage voice platform operations and design business call flows. Mathew's education includes A+ certifications in Hardware and Software from Iosco RESA, alongside ongoing training in Airframe Mechanics from the United States Army.