Adam Whaley

Adam Whaley is an accomplished professional with extensive experience in customer success and operations across various industries. Currently serving as Senior Director of Customer Success and Onboarding at Xplor Technologies, Adam leads teams focused on enhancing customer value and retention. Previously, as Global Director of Customer Success at Eventbrite, Adam restructured the customer success team for global efficiency. In roles such as Vice President of Customer Success at Otelier and Chief Operating Officer at InReality, Adam drove significant improvements in post-sales operations and customer engagement. Adam's earlier experience includes leadership positions at McKesson Health Solutions, InterContinental Hotels Group, and EarthLink, where strategic initiatives were implemented to optimize customer support and operational performance. Adam holds an MBA from Emory University and a BA in Accounting from Furman University.