Sharon Smith

Sharon Smith is an accomplished Customer Support and Solutions Manager at Xplor Technologies since April 2021, where leadership resulted in a team victory at the NECCA customer service team awards 2024. Prior experience includes serving as Operations Manager at Sitel, where Sharon facilitated business growth from 30 to 186 full-time equivalents by implementing omni-channel customer solutions. Additionally, Sharon held the role of Deputy Director of Operations at DBS, overseeing operational heads and enhancing safeguarding practices for vulnerable groups. Furthermore, Sharon spent 14 years at Barclays UK Retail and Business Bank as a Network Area Director, managing 20 branches and a 250-headcount team, focusing on the translation of corporate strategy into business development. Sharon's education includes an ITEC Distinction in Aesthetician & Physical Therapist from Leeds Central School of Beauty.