Steven Rademaker

Steven Rademaker is an accomplished professional with a background in customer experience, sales, and marketing, holding an MBA and certifications as a PMP and Lean Six Sigma Black Belt. They have extensive experience in managing and enhancing customer interactions across various organizations, including roles as Director of Customer Experience at Insight Communications and Director of Customer Service at Spectrum Business. Steven's career also includes leadership positions at Xplor Technologies and AAF International, where they significantly improved customer care operations and drove substantial revenue growth. They earned a Bachelor's degree in Mechanical Engineering from Purdue University and a Master’s degree in Business Administration from Bellarmine University.