Rasheed Alawode

Rasheed Alawode is a resourceful and results-driven Customer Experience Professional with over four years of experience in fintech and banking sectors. Currently serving as a Customer Experience Officer at Xpress Payment Solutions Ltd, they previously held positions at Access Bank Plc and The Alternative Bank. Rasheed is certified in Project Management (PMP) and Customer Relationship Management (CRM), possessing expertise in customer satisfaction, feedback analysis, and cross-functional collaboration. They hold a Bachelor's degree in Mass Communication from the University of Maiduguri.