XtendOps creates remarkable customer experiences through The More Than Human Connection™.

By combining our customized AI ecosystem with a people-first approach, we amplify CX performance, quality, and cost-efficiency across the entire BPO value chain.

It all starts with our MIT-backed predictive hiring and Agent Assist technologies, allowing us to put the best person in the right role and empower them to succeed, fast. Meanwhile, AI Agents automate interactions and tasks so real people can focus where they’re needed
most.

But for us, AI is a means to a more human end.

We leverage the efficiencies of our AI systems to invest in our agents. Our robust career pathing and vibrant work culture leads to tenured, highly-qualified agents who are passionate about service delivery excellence.

When it all comes together, you end up with happier employees, more satisfied customers, and deeper, more human connections.

Business Development

Enterprise Software

Health Care

XtendOps

XtendOps' headquarters in San Francisco, United States

This department is responsible for analyzing data to provide insights and support decision-making processes within the organization.

Data Analysis

This department handles customer inquiries and provides assistance to ensure a high level of service.

Frontline Support

The Human Resources team at XtendOps is dedicated to enhancing employee experience and fostering a vibrant work culture. They manage the full talent lifecycle, from predictive hiring and talent acquisition to career development and cultural integration. By leveraging advanced AI tools, they ensure the right individuals are matched with the right roles and continuously support their growth, resulting in engaged, qualified, and committed team members who drive customer service excellence.

Human Resources

This department is responsible for sourcing, recruiting, and hiring qualified candidates to meet the organization's staffing needs.

Talent Acquisition

The Leadership Team at XtendOps drives the company's strategic vision and operational excellence. This team, composed of seasoned executives, spearheads initiatives that enhance customer experiences, foster people development, and leverage AI technologies for optimal performance and quality. Their united efforts ensure the company remains at the forefront of the BPO industry through innovative solutions and a commitment to human-centric service delivery.

Leadership Team

This department provides assistance and solutions to customers and patients, ensuring their inquiries and technical issues are effectively addressed.

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Other teams

Frontline Support

Human Resources

Talent Acquisition

Leadership Team

Customer Support Services