José Luis Huerta

Support Engineer at xTuple

José Luis Huerta has a diverse work experience, starting from the most recent role. José Luis is currently working as a Support Engineer at xTuple since February 2023. Prior to that, they worked as a Senior Salesforce Business Analyst at BigCommerce from January to February 2023. From September 2021 to September 2022, José worked as an Associate at Swiss Re.

Before that, they had a role as a Business Program Manager at Microsoft from April 2019 to February 2021, where they were part of the NOAM Porting Team Service Desk and handled data analysis and migration tasks. From June 2018 to February 2019, José worked as a Lead Tester at ITS. José Luis also served as an Administrative Assistant at Universidad Tecnológica La Salle (ULSA) from February 2012 to November 2018.

José has experience in tech support, working as a Tech Support Associate at Wipro Technologies from April 2016 to November 2017. José Luis provided remote tech support, handled ticket and solution creation, and was a Subject Matter Expert (SME) on several applications. Additionally, they worked as a Technical Translator at PEMEX Exploración y Producción S.A. de C.V. from April 2013 to December 2016, translating specialized documents in English and Spanish.

José has also worked as a Legal Analyst at Lexmark for a short duration in 2014, where they assisted in a project related to the legal repository for contracts in Mexico and Latam. Lastly, they gained experience as a Tech Support Associate at IBM, where they provided VIP on-site support to international officials during the G20 event in Los Cabos in June 2012.

José Luis Huerta has a background in law, as they attended Universidad Nacional Autónoma de México, where they studied law. José Luis has no specific start or end year information available regarding their time at the university. In addition to their law degree, José Luis Huerta has obtained several certifications related to cybersecurity and IT security. These certifications include "Artificial Intelligence for Cybersecurity," "Become an IT Security Specialist," "Cybersecurity with Cloud Computing," "IT Security Foundations: Operating System Security," "Learning Computer Forensics," "Learning SSL/TLS," "Learning Threat Modeling for Security Professionals," "Learning Vulnerability Management," "Securing Containers and Kubernetes Ecosystem," "Soft Skills for Information Security Professionals," "Cybersecurity Foundations," "IT Security Foundations: Core Concepts," "IT Security Foundations: Network Security," and "Microsoft Teams Essential Training." These certifications were obtained in 2021, with the majority obtained in either April or May.

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Timeline

  • Support Engineer

    February, 2023 - present