Simon Short is a seasoned professional specializing in customer success and digital transformation, currently serving as a Senior Customer Success Consultant at ServiceNow. With extensive experience in leadership roles, Simon has held positions such as Chief Operating Officer at Advanced and EVP of Salesforce Global Customer Success. They are a board member at xType and advisor at Mind Data, contributing to initiatives aimed at enhancing mental health support through technology. Additionally, Simon chairs the Board of Trustees at Astriid, further demonstrating their commitment to customer-driven growth in the evolving landscape of AI. Simon's academic achievements include a Master of Business Administration from Henley Management College and a Master of Science in Electronic System Engineering from Cranfield University.
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